Support services
Disability support
Assistance and support for school-based apprentices and trainees with disabilities is available from a range of sources.
Learning support
Learning support for school-based apprentices and trainees is shared responsibility between the supervising registered training organisation (SRTO).
Indigenous support
Support is available for Indigenous school-based apprentices and trainees through the Indigenous Employment and Training Support Program.
Crisis support
Additional support is available for apprentices, trainees, employers and training organisations.
Support and advocacy
Legal support and advice for making decisions about a registered training contract.
Travel assistance
Financial assistance may be available to help school-based apprentices and trainees with travel and accommodation costs.
Reviews, complaints and appeals
If you disagree with a decision on any school-based apprenticeship or traineeship, there are avenues for reviewing complaints and appeals.
The Training Ombudsman
The Training Ombudsman can assist by receiving and reviewing complaints.