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The Training Ombudsman
The Training Ombudsman assists apprentices, trainees and their employers, and other stakeholders involved in Queensland's apprenticeship and traineeship system, by receiving and reviewing complaints.
The position is independent of the Queensland Department of Education and Training (DET) and provides an additional avenue for complaint, investigation and review.
While the Training Ombudsman has no power to overturn a decision of the Training and Employment Recognition Council, the ombudsman must provide a report to the council about the dealings of a complaint and, if appropriate, make recommendations.
To learn more about lodging a complaint, read about the Training Ombudsman in the Appeal against a decision information sheet.
This page was last updated at 14-October-2010